There's a hole in my jacket dear Mountain Equipment

But that seemed to fall on deaf ears sadly.

I recently snagged my Mountain Equipment Lightline duvet jacket and heard that blood curdling rip as the shell of my jacket tore leaving a whole sufficient to allow the safe passage of the down contained within into the wide open world, which is a nightmare. Fair play it's been pretty sturdy but as with any garment - they aren't bombproof. On mentioning this to my brother he advised me that you can actually get them repaired rather than gaffa tape them up leaving them resembling something that Joseph would look at home in. So on that note I contacted Mountain Equipment as my first port of call to ask if they could repair it. To which, dissapointingly, I got no response. On looking further however I found that Mountain Equipment themselves don't repair their own clothing but recommended a company that specialises in the repair of outdoor clothing - which could turn out to be quite a find. They're called Tundra Repairs and repair pretty much every item of clothing you can imagine it appears. I have therefore contacted them for a quote to get the jacket repaired. They came back to me within hours and requested I forward it on to them in order that they can have a look at the extent of the damage and provide a quote, so far so good. The jacket is thus winging it's way to them in the incapable hands of Royal Mail. I've got crossed fingers for this now I thought this one was a write off and the selotape just wasn't cutting the mustard. Time will tell the cost for the job and the quality of the finished thing!